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GDPR Rights and Data Protection

Last updated: January 2025

1. Your Rights Under GDPR

As a user of Royal Pin: King Adventure, you have specific rights under the General Data Protection Regulation (GDPR) regarding your personal data. These rights include:

Right of Access

You have the right to request information about whether we process your personal data and, if so, what data we process and how we use it. You can request:

  • Confirmation that your personal data is being processed
  • Access to your personal data
  • Information about the purposes of processing
  • Categories of personal data concerned
  • Recipients of your personal data
  • Retention period for your data

Right to Rectification

You have the right to request correction of inaccurate personal data and to have incomplete personal data completed. This includes:

  • Correcting factual errors in your personal information
  • Updating outdated information
  • Completing incomplete data records
  • Amending misleading information

Right to Erasure (Right to be Forgotten)

You have the right to request deletion of your personal data in certain circumstances:

  • The personal data is no longer necessary for the original purpose
  • You withdraw consent and there is no other legal basis for processing
  • You object to processing and there are no overriding legitimate grounds
  • Your personal data has been unlawfully processed
  • Deletion is required for compliance with legal obligations

Right to Restriction of Processing

You have the right to request restriction of processing of your personal data when:

  • You contest the accuracy of the data
  • Processing is unlawful but you prefer restriction over deletion
  • We no longer need the data but you need it for legal claims
  • You have objected to processing pending verification of our legitimate grounds

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller when:

  • Processing is based on consent or contract
  • Processing is carried out by automated means
  • It is technically feasible to transfer the data

Right to Object

You have the right to object to processing of your personal data based on legitimate interests, including profiling. You also have an absolute right to object to processing for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or significantly affects you.

2. Data Controller Information

The data controller responsible for your personal data is:

  • Company: saturninaplay.com
  • Address: 143 Avenue Central, Zurich, Switzerland
  • Email: support@saturninaplay.com

3. How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us using the following methods:

Email Requests

  • Primary Contact: support@saturninaplay.com
  • Data Protection: info@saturninaplay.com
  • General Inquiries: contact@saturninaplay.com

Information Required for Requests

When making a request, please provide:

  • Clear identification of which right you wish to exercise
  • Sufficient information to identify your account or data
  • Proof of identity (to prevent unauthorized access)
  • Specific details about your request

4. Response Times and Procedures

We will respond to your requests within the timeframes required by GDPR:

  • Standard Response: Within one month of receiving your request
  • Complex Requests: Up to three months with notification of the extension
  • Urgent Matters: We aim to respond as quickly as possible

5. Verification Process

To protect your privacy and security, we may need to verify your identity before processing your request. This may involve:

  • Requesting additional identifying information
  • Asking for proof of account ownership
  • Verifying through security questions
  • Using two-factor authentication methods

6. Cookies and Consent Management

You have control over cookies and tracking technologies used on our website:

Managing Cookie Preferences

  • Use our cookie consent banner to manage preferences
  • Adjust settings in your browser to block or delete cookies
  • Opt out of analytics tracking through your browser settings
  • Contact us to request specific cookie-related actions

Withdrawing Consent

You can withdraw your consent for data processing at any time by:

  • Updating your cookie preferences on our website
  • Contacting us directly via email
  • Adjusting your account settings (where applicable)
  • Unsubscribing from marketing communications

7. Data Transfers and International Processing

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place:

  • Adequacy decisions by the European Commission
  • Standard Contractual Clauses approved by the EU
  • Binding Corporate Rules where applicable
  • Other legally recognized transfer mechanisms

8. Data Breach Notification

In the event of a data breach that poses a high risk to your rights and freedoms, we will:

  • Notify you within 72 hours of becoming aware of the breach
  • Provide clear information about the nature of the breach
  • Explain the likely consequences of the breach
  • Describe measures taken to address the breach
  • Provide guidance on steps you can take to protect yourself

9. Children's Data Protection

We take special care to protect children's personal data:

  • We do not knowingly collect data from children under 13
  • For children aged 13-16, we may require parental consent
  • Parents can request access to their child's data
  • Parents can request deletion of their child's data

10. Complaints and Supervisory Authority

If you are not satisfied with how we handle your personal data or GDPR rights, you have the right to lodge a complaint with a supervisory authority:

Your Right to Complain

  • You can file a complaint with your local data protection authority
  • You can contact the supervisory authority in the country where you reside
  • You can file a complaint in the country where the alleged violation occurred

Before Filing a Complaint

We encourage you to contact us first so we can try to resolve your concerns directly:

  • Email us at support@saturninaplay.com
  • Provide detailed information about your concern
  • Allow us reasonable time to investigate and respond

11. Updates to GDPR Information

We may update this GDPR information from time to time to reflect changes in:

  • Legal requirements and regulations
  • Our data processing practices
  • Technology and security measures
  • Industry best practices

12. Additional Resources

For more information about GDPR and your rights, you can consult:

  • The European Commission's GDPR website
  • Your local data protection authority
  • Legal advice from qualified professionals
  • Privacy advocacy organizations

13. Contact Information

For any questions about your GDPR rights or to exercise these rights, please contact us:

  • Primary Support: support@saturninaplay.com
  • Data Protection Officer: info@saturninaplay.com
  • General Contact: contact@saturninaplay.com
  • Postal Address: 143 Avenue Central, Zurich, Switzerland

We are committed to protecting your privacy and ensuring you can exercise your GDPR rights effectively. Our support team is available 24 hours a day to assist with your data protection needs.

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143 Avenue Central
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support@saturninaplay.com

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